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WhatsApp API for Business

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WhatsApp API solutions come with multiple benefits

Our best features are designed to make everything simple, smooth, and effortless in one place

Immediate Connection

WhatsApp API enables businesses to connect directly with customers through a convenient and widely used platform.

Immediate Connection

Media-Rich Support

Our service allows you to include media files like photos, videos, and documents, making it easier to share information widely with customers.

Media-Rich Support

Wide Reach

With WhatsApp API, you can send pure transactional SMS, including OTPs, directly using your mobile number.

Wide Reach

Protected API

WhatsApp safeguards user privacy and security with end-to-end encryption for all messages.

Protected API

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Key Features of WhatsApp API

Two-Way Messaging

Two-way communication is made possible by sending and receiving messages, enhancing both support and engagement.

Two-Way Messaging

Group Conversations

With group messaging support, the API lets businesses connect with several customers simultaneously.

Group Conversations

Multimedia Sharing

It allows companies to send customers various media files, including photos, videos, and documents.

Multimedia Sharing

Communication Statistics

Businesses can view message analytics to monitor how their communications are performing.

Communication Statistics

Working of WhatsApp Business API

Apply for Access: The WhatsApp Business API can be obtained through an official WhatsApp partner or a business solution provider.

Verification: WhatsApp reviews and verifies the business to confirm it meets the eligibility criteria for API usage.

Integration: Once approved, the API is integrated into the company’s systems or accessed via third-party tools offered by the provider.

Message Templates: Businesses design message templates for specific use cases and submit them for approval.

Start Messaging: After approval, businesses can begin sending messages to their customers using WhatsApp API services.

WhatsApp Business API: Frequently Asked Questions

 

What is WhatsApp Business API?

The WhatsApp Business API is a communication solution that allows medium and large businesses to send and receive messages with customers directly on WhatsApp, using verified business accounts.

Who can use WhatsApp Business API?

It is designed for medium to large businesses that need to engage with customers at scale. Small businesses can use the free WhatsApp Business App instead.

How can I get access to WhatsApp Business API?

You need to apply through an official WhatsApp Business Solution Provider (BSP) or a Meta partner. The business must also complete verification before getting access.

What kind of messages can I send with the API?

You can send transactional messages (e.g., OTPs, updates, alerts), customer support messages, and approved marketing message templates.

What are WhatsApp message templates?

Message templates are pre-approved formats required for outbound communication, such as reminders, confirmations, and promotional offers.

Can I use rich media in WhatsApp API messages?

Yes, the API supports images, videos, documents, audio, and interactive buttons for better engagement.

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